After-sales service
Your worker will have 3-5 days free training in our factory. There will be a Wechat group or WhatsApp group, our technicians who are responsible for after sale service, electrical, hard ware, software, etc, will be in. If one problem happens twice, our technician will go to customer company to solve the problem. 


Our company can offer customers with different terms of delivery. Customers can choose shipping way by sea or by air according to urgency priority. Our packaging cases can meet sea and air freight requirement. We’ll prepare all files like PL, the certificate of origin, invoice and other files. There is a worker whose main job is make sure every robot can be delivered to customes port without a hitch in 40 working days.


1. How can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
2.what can you buy from us?
Paper Straw Production Line,Slitter Machine,Packing Machine: Extrusion Machine,Recycling Machine,Packing Machine,Extrusion Machine.
3. why should you buy from us not from other suppliers?
Our machines have been exported to USA, UK, Bulgaria, Turkey, Croatia, Vietnam, India, Indonesia, Mexico, Ecuador, Lithuania,Ukraine, Brazil, Poland, Egypt, Sweden, Taiwan area. We have our experienced R&D team, strict quality control system and excellen.
4. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,CIP,CPT,DDP,Express Delivery;
Accepted Payment Currency:USD,EUR,CAD,HKD,CNY;
Accepted Payment Type: T/T,L/C,D/P D/A,Credit Card,PayPal,Western Union,Cash;
Language Spoken:English,Chinese,Spanish,Korean